General questions

I've published a draft by accident or I want to 'un-publish' a page. What do I do?
In Publish dialogue box choose 'Draft' from the Status drop down menu.  Click 'OK' 'Click Update'
Fri, 26 Aug, 2016 at 10:17 AM
Is it okay to delete a page? How do I do this?
If you've only just made a page and you need to delete it straight away, then that should be fine. Go ahead. See below for how to do that. If yo...
Fri, 26 Aug, 2016 at 11:00 AM
Why can't I see the update I just made on the live site? It's showing in the edit area.
First, have a look at the page via ‘Preview’. Can you now see the change you made? Yes: the problem is probably related to site caching, see b...
Thu, 20 Oct, 2016 at 4:47 PM
Why is the website cached?
Modern websites need to load quickly – they do this by caching. This means web documents, such as HTML pages and images, are temporary stored (cache...
Fri, 26 Aug, 2016 at 10:38 AM
How can I clear the cache?
The issue may be related to either browser caching or our website firewall caching.  First, clear your browser’s cache with a ‘hard refresh’. A ...
Fri, 26 Aug, 2016 at 10:39 AM
How do I make an email address be clickable (have an active link)?
Select the email address itself). Click 'Insert/edit link' icon: Click 'Add Link' in the dialogue box. ...
Fri, 26 Aug, 2016 at 12:24 PM
How do I know if I have copyright clearance to use my chosen image?
Please read through the attached guide. Email website@courtauld.ac.uk if you need any further clarification.
Fri, 26 Aug, 2016 at 10:50 AM
Event pages: There's an extra PDF icon in the downloads area - how do I get rid of it?
If you see this: Then you have got an extra field in your document download area. As per this screengrab from the editing area: ...
Fri, 26 Aug, 2016 at 2:16 PM
What is a CTA?
CTA stands for Call To Action.  As its name suggests, a CTA is an invitation for the website visitor to do something or go somewhere. This could be...
Fri, 26 Aug, 2016 at 12:40 PM
How do I add a CTA (Call to Action)?
Adding CTAs   1. Check that the template you are using for your page allows CTAs. These are all contained within an area called Landing Page Co...
Fri, 26 Aug, 2016 at 1:55 PM